SPEECH ANALYTICS TECHNOLOGY FOR YOUR BUSINESS

Use our solutions

Speech analytics system Call Analyser

Is a powerful call monitoring and analysis system for contact center
  • Total control of all 100% of calls
  • Instantly identify dialogs that need attention
  • Efficient analysis of operator and customer vocabulary
  • Intelligent emotion recognition by intonation in voice
  • Prompt detection of voice fakes
  • Easy feedback between supervisor and operator
  • Automatic checklist filling
  • Support for all audio formats and integration with various CRM systems

Fake voice detection tool Mimicry

Is an advanced technology for recognizing voice fakes and signs of phone fraud.
  • Detecting fake voices with high accuracy
  • Advanced machine learning algorithms for real-time speech analysis
  • Compatible with a wide range of telephone systems
  • Ability to integrate with existing biometrics systems
  • Continuous updates to recognize a wide variety of synthesized voices
  • Adaptability to different types of audio formats
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Emotion recognition technology Tonalyser

Is a high-performance technology for determining the emotional coloration of a voice by its intonation
  • Advanced neural network methods for recognizing emotions in the voice
  • High-speed real-time operation
  • Excellent ability to detect negative intonations
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Voice intonation trainer VoiceWay

Is a voice training software solution for contact center agents.
  • User-friendly technology for developing empathy and emotional intelligence
  • Intuitive interface
  • Effective tools for self-monitoring and progress evaluation
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Use our technology

Contact Centers
Make calls more efficient, sell more. Predict customer behavior
Marketing
Find out the real perception of the product, identify its strengths and weaknesses
Medicine and Health
Evaluate the effectiveness of the treatment and the level of risk
Psychology
Monitor your psycho-emotional state, determine whether your personality meets the chosen criteria
Entertainment
Automate the selection of content to suit your mood. Create innovative game interfaces
Other
Formulate your problem - we will help you to solve it

Benefit

Reduce
call duration
Increase
NPS
Improve
your voice robot
Boost
sales and presales

Get Started Now

Synpatic
Call Analyser

Price upon agreement

Synpatic
Mimicry

Price upon agreement

Synpatic
Tonalyser

Price upon agreement

Synpatic
VoiceWay

Price upon agreement

  • The final cost depends on the complexity of integration and is determined by the timing of the contract
  • The price includes technical support
  • If necessary, we adapt the software to your needs and individual price solution

About Us

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Belbiz Battle winners - receiving a prize from the British Embassy

GOODSTART

A Belarusian startup "Synpatic" made it to the Sberbank Accelerator and 500 startups...

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Have they come to fruition? How are "Uber Truck," a sports bracelet, and other startups doing?...

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Results of eXit conference, piloting opportunity in VTB accelerator...

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"No unnecessary experiments," or how we launched the bank accelerator

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The results of the 2019 Republican Contest of Innovation Projects are announced...

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Automated call centers and are catching the wave. The story of the startup Synpatic

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Taught the machine to recognize angry customers - from phone calls

Our experience

Synpatic в Акселераторе Сбербанк и 500 Startups
Start Up Chile participant

Synpatic

Our technologies, including Machine Learning technologies, are used for automated speech analysis.

Logic M LLC
220070, Minsk,
Radialnaya st. 11B, office 12/2
The Republic of Belarus

+375 29 255 43 06