Happy New Year 2023!
We wish you to achive personal goals, and for your business to thrive and to grow sustainably!
Let your most ambitious plans succeed!
Happy and peaceful holidays!
Our team achieved a number of goals in 2022, improving technologies and developing new features. We have tested new ideas together with our partners, such as: enhanced vocabulary control, interactive checklists, analytical reports, advanced filtering and much more.
In addition to progress with supervisor UI, agent's UI was enriched with feedback interaction. And Admin UI now has more flexibility for user management and access control.
Our plans for the next year 2023 include improving UI/UX to make it the most up-to-date, performance optimization and increasing accuracy of speech recognition and emotion recognition.
We will continue to adapt our integration capabilities and pricing plans to your needs and feedback, so together we can find the best fit to achieve your goals!
Our achievements 2022
New projects
We have launched several new pilot projects, allowing us to get industry feedback and improve our products.
New technologies
Improved Speech Recognition technology, Emotion Recognition, Phone Script Control, and more!
Numbers and KPIs
The lates results show up to incredible 60% of less time spent on quality management.
Synpatic
Our Machine Learning technology is used for automatic prediction of Call Center quality metrics.